Dunning automation for SaaS

Stop losing revenue to failed payments

Recoup sends personalized recovery emails from your own email address — not a generic “noreply” inbox. Customers actually read them, and you get your revenue back.

2-minute Stripe setup · No code required · Cancel anytime

The problem

Involuntary churn is silently killing your MRR

SaaS businesses lose 5-10% of MRR every month to failed payments — expired cards, insufficient funds, bank declines. Most of these customers want to keep paying. They just never see the recovery email.

9.1%Average involuntary churn rate for SaaS
70%Of dunning emails never get opened
$0Revenue recovered when emails come from noreply@

How it works

Three steps to recovered revenue

01

Connect Stripe

Authorize Recoup with your Stripe account in two clicks. We read your subscription and payment data — nothing more.

02

Customize your sequences

Choose when emails go out, what they say, and whose name they come from. Or use our battle-tested defaults.

03

Recover revenue automatically

Recoup monitors failed payments 24/7 and sends personalized recovery emails until the payment succeeds.

Why Recoup

Not another generic dunning tool

Most dunning solutions blast customers with templated emails from an address they don't recognize. Recoup is different.

Emails from your real address

Recovery emails come from you@yourcompany.com — not a faceless noreply inbox. Open rates 3x higher.

Smart personalization

Each email references the customer's name, plan, and payment history. It feels like a personal note, not spam.

Optimized send timing

We analyze when each customer is most likely to act and time your recovery emails for maximum impact.

2-minute Stripe setup

Connect your Stripe account, pick your settings, and you're live. No engineering work required.

ROI dashboard

See exactly how much revenue Recoup has recovered, with real-time metrics on every payment attempt.

Cancel anytime

No contracts, no commitments. Recoup pays for itself in the first week — or you walk away.

The numbers speak

$7,200

Avg. monthly revenue recovered

62%

Average recovery rate

<2 min

Setup time

Based on average results across SaaS businesses using automated dunning with personalized recovery sequences.

Pricing

Recover 1-2 failed payments and the plan pays for itself

Simple monthly plans. No contracts, no hidden fees. Cancel anytime.

Starter

For early-stage SaaS recovering their first failed payments.

$49/mo
  • Up to 500 customers tracked
  • Basic dunning sequences
  • Full Stripe integration
  • Email from founder's address
  • Cancel anytime
Get started
Most Popular

Growth

For scaling teams that want smarter, data-driven recovery.

$149/mo
  • Up to 2,500 customers tracked
  • Advanced personalization
  • Smart send timing
  • Recovery analytics dashboard
  • Priority support
  • Everything in Starter
Get started

Scale

For high-volume businesses that need full control.

$349/mo
  • Unlimited customers
  • Custom sequences
  • Dedicated recovery optimization
  • Full API access
  • White-glove onboarding
  • Everything in Growth
Get started

FAQ

Common questions

How does Recoup send emails from my address?

You authorize Recoup to send on your behalf through your email provider (Gmail, Outlook, custom SMTP). Customers see your name and your real email address — building trust and boosting open rates.

How long does setup take?

About 2 minutes. Connect your Stripe account, authorize your email, and pick a recovery sequence. You can start recovering revenue immediately.

Will this conflict with Stripe's built-in dunning?

No. Recoup complements Stripe's retry logic by adding a personal, human touch. Stripe retries the card; Recoup makes sure the customer knows and takes action.

What if a customer is already churned?

Recoup focuses on active failed payments — customers whose cards were declined but haven't canceled. We help you catch them before they slip away.

Can I customize the email content?

Absolutely. You can edit every email in your sequence, or start with our proven templates that are optimized for recovery rates.

Is there a free trial?

We don't offer a free trial, but you can cancel anytime. Most SaaS businesses recover the cost of their plan within the first day.

Every failed payment is revenue you earned

Don't let expired cards and bank declines erode your growth. Recoup gets your money back — automatically.

View pricing plans

2-minute setup · Cancel anytime